fd777's Privacy Policy

Welcome to the fd777 platform. This Privacy Policy ("Policy") describes how fd777 collects, uses, stores, and protects your personal information when you use our website, mobile application, and related services (collectively referred to as the "Services").

By using our Services, you are considered to have given your consent to the terms described in this Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our Services.

This Policy applies to all individuals residing in Bangladesh who use our Services. fd777 believes that your privacy is a fundamental right, and we treat that right with the utmost importance.

fd777 collects various types of information in order to provide its services. A detailed description of that information is given below:

2.1 Registration & Identity Verification Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — accounts are only provided to those aged 21 or above)
• Email address and mobile number
• Bangladesh National ID (NID) number or passport number
• Current address
• Chosen username and password

2.2 Financial Transaction Information

To facilitate deposits and withdrawals, we process the following information:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (applicable for banks such as Dutch-Bangla Bank, BRAC Bank, Sonali Bank, etc.)
• Transaction history, dates, and amounts
• Source of funds declaration (as required by KYC requirements)

2.3 Technical & Usage Information

Information automatically collected while you use the Services:

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Login time, session duration, and navigation history
• Information obtained from cookies and similar tracking technologies
• Gaming activity history and preferences

2.4 Communication Information

Information provided when contacting our support team via live chat or email ([email protected]), such as details of complaints, questions, or requests, is retained.

fd777 uses collected information only for the following legitimate purposes:

fd777 strictly maintains the confidentiality of your information. Information may be shared with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with selected third-party partners for the purposes of payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), maintaining technical infrastructure, and providing fraud detection services. These partners are obligated to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed if required by a court order, a lawful request from a government or regulatory authority, or to comply with applicable law. In such cases, fd777 always provides only the minimum necessary information.

4.3 Anti-Money Laundering

Necessary information may be provided to relevant authorities for the detection and prevention of financial crimes (such as money laundering and terrorism financing). This is a legal obligation.

4.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner. You will be notified in advance in such a case.

fd777 uses cookies and similar technologies to ensure the smooth operation of its website and application and to improve your experience.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They include session management, maintaining login status, and security verification. The service cannot function properly without these cookies.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection and game settings) and to provide a personalized experience.

5.3 Analytics Cookies

These cookies are used to understand how users interact with our platform. This information helps improve the service and is not personally identifiable.

Cookies can be controlled by changing your browser settings. However, disabling certain cookies may cause some features of the service to not work properly.

fd777 has implemented industry-standard technical and administrative measures to keep your information secure:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through an encrypted connection, protecting it from third-party interception.
• Encrypted Storage: Sensitive information (such as passwords and financial data) is stored in encrypted form.
• Access Controls: Only authorized staff have access to the information necessary to carry out their specific responsibilities.
• Regular Security Audits: Regular audits and penetration testing are conducted to identify security vulnerabilities in our systems.
• Two-Factor Authentication (2FA): A two-factor authentication option is available to add an extra layer of security to your account.
• Data Backup: Regular secure backups are taken to minimize the risk of data loss.
• Staff Training: All our staff receive regular training on data protection best practices.

While we make every effort to protect your information, some inherent risks exist in transmitting data over the internet. No security measure is 100% foolproof, but we are always active in protecting your information.

fd777 retains your information only for as long as necessary. The following factors are considered when determining specific retention periods:

• Information necessary for providing the service is retained for as long as your account remains active.
• Records of financial transactions are retained for the period prescribed by applicable law.
• Identity verification information (KYC documents) may be retained for an extended period in light of legal obligations.
• After account closure, information necessary for legal liability and dispute resolution is retained for a specified period.
• At the end of the specified period, information is securely deleted or irreversibly anonymized.

fd777 respects each user's rights regarding their information. You have the following rights:

To exercise any of the above rights, contact us at [email protected]. We will respond to your request within a reasonable time.

fd777 services are intended only for those aged 21 or above. We do not knowingly collect or process the personal information of minors.

Age verification is a mandatory step in the registration process. If it comes to our attention that a minor has created an account by providing false information, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has registered on our platform, please notify us at [email protected].

fd777 may update this Privacy Policy from time to time. The following process will be followed for any changes:

• Users will be notified by email of any significant changes.
• The "Last Updated" date at the top of this page will be changed.
• For major changes, consent may be requested again upon logging into the service.
• Continued use of the service after a new policy is published will be considered as your agreement to the revised terms.

We recommend that you visit this page regularly to stay up to date with the latest policy.

Our platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These third-party service providers may have their own privacy policies.

fd777 is not responsible for the privacy practices of these third parties. However, we ensure that all partners contracted with us meet the minimum standards of data protection. Services such as bKash, Nagad, Rocket, and Upay for payment processing operate under their own privacy policies.

fd777 places the highest importance on responsible gaming. By analyzing your gaming activity data, we can identify harmful gambling patterns and provide assistance where needed.

At your request, we can arrange for self-exclusion or deposit limits to be set on your account. Information collected for this purpose is used solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.